Why choose Hello Energy for electric service? Hello Energy offers a variety of different electricity plans, so you can choose the plan that serves your family's needs. Buying electricity shouldn't be limited to a yes or no on a credit check. You shouldn't have to jump through hoops to find the right electricity plan. Now you don't have to. Postpaid Plans Get a fixed price contract, and pay our lowest rates for electricity. You can also choose an energy saving tiered rate plan, where the cost per kWh is lower when you use less power. Prepaid Plans Get your power turned on with no long-term commitment, no credit check and no ID required Daily alerts via text or email to help you manage your usage Same day service available – enroll by 5:00pm weekdays, lights are on same day We help you manage your home electricity Want to talk to a real person? Contact us by chat, email or just call. There's no charge to talk to a live agent. Want up to date information? Receive daily alerts by text or email on your daily usage and number of days remaining Want total control of your light bill? Stay in control with up to date spending information and check your account when you’re on the go with our Mobile App. Want to make your lights worry free? Set up automatic top-off payments with your credit or debit card. You set a low balance alert level and the amount to charge (minimum of $25). We’ll take care of the rest.